Payment Status Reports

PelicanPay accepts files containing Payment Status Report messages (pain.002) from the bank and matches them with the Credit Transfer Initiation messages sent out earlier using the following SEPA compliant process:

Credit Transfer Rejects flowchart


PelicanPay checks if the format and structure of the status reports is correct, it also meets validations mentioned in EPC rulebook and other applicable country and banks specific validations.


The status report is automatically matched with the original file or individual transaction, as the case may be, using the reference information present.

Exception Handling

If a validation fails, the status report is moved to the appropriate exception queues for manual intervention.  If automatic match fails, it is moved to a manual match queue also for human intervention.


PelicanPay can forward the status report to the corresponding back-office application based on the routing conditions configured.

A detailed description of each process stage is available in the downloadable functionality specification CLICK HERE